Your Incoming Travel Partner in Europe, Asia, and Australia
To become one of the largest DMCs in the world with best-in-class service matching global standards, industry expertise, driven by pioneering technology, designing contextual products, and a dedicated team who bring smiles to Customers, Industry Partners, Employees, and Investors.
Red Apple Travel Group is a fast growing global DMC (Destination Management Company), serving the burgeoning B2B segment of the travel and tourism industry.
Driven by customer-centric operating model, we put to work our 15 years of industry experience, extensive destination know-how, expertise to deliver a quality experience. At the same time, we aspire to outperform our previous successes via continuous improvement and consistently endeavour to provide value to our clients. With an emphasis on reliability, safety, and scalability, lasting bonds are fostered with our esteemed customers, industry partners, and associates.
Built on the dictum “The world is our playground…explore it with us”, we create beautiful memories and holiday experiences which are the essence of the organization. Our professionalism has helped us cultivate the skill to understand and handle every traveller’s distinct needs. Additionally, the company’s global scale of operations, bolstered by the enthusiastic and steadfast global agents, suppliers, industry members, partners, and associates, has made it possible to give your end-customers a memorable holiday.
We are Destination Experts
Red Apple Travel service portfolio encompasses Leisure FIT, Leisure Groups, MICE and Special Interest Groups. Right from offering an exciting bouquet of dynamic and ready packages, contracted & OTA hotels, apartment, villas, attractions, restaurant and inhouse fleets and more to come, we offer the complete spectrum of services across the DMC value chain.
We empower customers by furnishing accurate destination and contextual information while extending reliable travel management support to our various travel groups. Simultaneously, we are steadily striving to achieve greater competencies in this domain.
Destinations we offer
We offer products & services for these destinations viz.; Malaysia, Singapore, Thailand, Macau, Indonesia, Hong Kong, Sri Lanka, Greece, Myanmar, UAE, UK, Australia, Eastern & Central Europe and Egypt.
Our Destination Offices
We have our own offices in these locations; Kuala Lumpur (Malaysia), Singapore, Bangkok & Pattaya (Thailand),Hong Kong, Macau, Bali (Indonesia), Dubai (UAE), Cairo (Egypt),London (UK), Sydney (Australia), Colombo, Athens (Greece), recently opened in Yangon (Myanmar), Phuket (Thailand), Italy and Spain to ensure reliable and quality service delivery.
Our future plan includes Maldives, Japan, China, Vietnam, Philippines and other parts of Africa and Europe.
Our Sales Offices
We have an extensive network of sales offices across the globe that includes Asia (Mumbai, Ahmedabad, Delhi, Kolkata, Chennai, Bengaluru, Colombo, Karachi, Jakarta, Manila, Ho Chi Minh, Bangkok, Singapore and Kuala Lumpur). In Africa, we have our footprints in Johannesburg (South Africa), Nairobi (Kenya) and Cairo (Egypt). In Europe, we have our mark at Athens (Greece), Alicante (Spain) and London (UK).
We have handpicked and negotiated the best deals on hotels, resorts, villas, restaurants, tours, and attractions in order to offer your clients quality products at competitive rates. Unique standalone, as well as ready packages are also created to meet every need of an avid traveller.
We have the expertise in planning, designing and delivering customized products for Leisure, MICE & Group tours.
While enhancing our current services, we are adding a new dimension to the company’s bouquet of services: Special Interest Tours i.e. Religious and Cultural Tours, Eco-Tours, Adventure and Sports Tours, Culinary Tours, Educational Tours, Weddings and much more.
We have a dynamic team of more than 350 multi-lingual and qualified professionals worldwide who are customer focused, service-oriented and earnestly walk the extra mile to ensure seamless service delivery. Our linguist field staff can converse in diverse languages. Besides English and Hindi, we speak Marwari, Marathi, Gujarati, Tamil, Telugu, Malayalam, Kannada, Bengali, Sinhalese, Urdu, Arabic, Mandarin, Greek, Japanese, Burmese, Thai, Malay, Bahasa, Russian, Italian, Spanish and French.
Additionally, we have an in-house transport management team managing a fleet of luxury cars, vans, and coaches and suppliers to ensure a smooth holiday.
Customer service: Where every service turns into satisfaction
Red Apple Travel is based on the bedrock of impeccable delivery and service where every amenity turns into a positive satisfaction; we have ‘Customer Service Quality’ team that monitors, responds and effectively manages the VOC – Voice of our customers of industry partners and holiday makers across the tour value chain of Pre-tour, On-tour and Post-tour queries.
Proactive to every exigency, we pay attention to every single detail, safeguarding our traveller’s interest as we understand every customer’s dream is the foundation of our business.
We aspire to connect with travellers through food and delectable gastronomical experiences that make the journey a special one. Our endeavour is to promote the diverse cuisines of both International and Indian to our traveller customers ensuring quality, taste and regional preference.
We promote the best international restaurants in various destinations and also have our own restaurants that serve quality Indian cuisines. As we pursue to offer the best amenities to our customers, we plan to have more restaurants in other destinations and in different South East Asia locations.
Cutting Edge Technology
Innovate, Adapt and Excel is our mantra of success. We align to it by investing in innovative technologies and smart tools to identify, automate and streamline the processes. These practices ensure a smooth experience for our valued clientele as well as our employees. The global standing and reputation, earned over years of dedicated service, has placed our cutting-edge portal www.redappletravel.com in a dominant position.
Our concepts of “Ready Packages” and “Build your Package” are well recognized for their unique, efficient and user-friendly tools. This has attracted consistent and encouraging business from our industry partners.
We have enabled the seamless connectivity via XML/API for our tech-enabled customers to integrate for static content, real-time price & availability. This has placed us as one of the key players in this vibrant sector.
International Awards and Accolades
Red Apple Travel was enshrined in 2002 by Mr. Suneet Goenka with a single- minded purpose of offering zealous travelers a quality holiday and beautiful memories. His astute vision saw the venture develop into a reputed company with an international standing underpinned on the ethos of love for travel, love for people and love for places.
Empowered with a mission to maximize client satisfaction with a holiday experience that embodies high levels of gratification, quality products, personalized service, and cutting-edge innovation, the company enhanced every sphere of the business to ensure the excellence in service and delivery as well as cost effectiveness to our clients.
With the support of our worldwide agent network and eminent global partners, Red Apple Travel won several international awards and accolades thus making its mark in the subcontinent’s largest cities.